right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us Maximilian Markus Hörmann, sole proprietor, Hindenburgallee 1, 30989 Gehrden, Telephone: 05108 927946 Fax: 05108 913693 Mail: grubentuch@online.de by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear statement on our website: www.level-18.com. If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by e-mail).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

 

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to Maximilian Markus Hörmann, sole proprietor, Hindenburgallee 1, 30989 Gehrden, Telephone: 05108 927946 Fax: 05108 913693 Mail: level18@online.de promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

In the case of a contract for the provision of services or the supply of water, gas or electricity, unless they are offered for sale in a limited volume or quantity, or of district heating, insert the following: ‘If you have requested that the services or supply of water/gas/electricity/district heating [delete as appropriate] should begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the services already provided up to the time at which you notify us of the exercise of the right of withdrawal with respect to this contract compared to the total scope of the services provided for in the contract.

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

– To Maximilian Markus Hörmann, sole proprietor, Hindenburgallee 1, 30989 Gehrden, Tel.: 05108 927946 Fax: 05108 913693 Mail: grubentuch@online.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is on paper)

- Date

(*) Delete as appropriate.